This page was automatically generated as a starting template only. It does not constitute legal advice. Review and update all policies with a qualified professional before accepting orders.
Frequently asked questions
Most orders are processed within 1–2 business days, then shipped based on the delivery method you choose at checkout. You’ll receive a confirmation email right after purchase and a separate shipping email once your package leaves our facility.
To start a return or refund request, submit the Returns form with your order details and the reason for the request. Eligibility depends on item condition and timing; please review our full guidelines here: Refund and Returns Policy.
As soon as your order ships, we’ll email you a tracking link. If you created an account, you can also check your latest order status there. Tracking may take up to 24 hours to update after the label is created.
We offer international shipping to many destinations. Shipping availability and rates are shown at checkout based on your address. Any duties, taxes, or import fees are determined by your country and may be collected on delivery.
Contact us as soon as possible with your order number and a clear photo of the item(s) and packaging. We’ll review the details and help with the best next step, such as a replacement, refund, or store credit, depending on the situation.
Still have a question?
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